Learning & Development

Effective Delegation:

As people move up the ladder their role changes from individual contributor to leading people under him. It is motivating and exciting at first, but do you really feel it is easy to move from Doing to Leading?

For an individual to be effective as leaders requires a complete change in the mind-set of the work from: Doing everything one-self to one cannot do everything alone. It requires an individual to imbibe people management skills to be a good leader. One of the important people management skills will be “Effective Delegation”.

Effective Delegation is an art which can be learnt and practiced upon. Effective Delegation is a system of sharing work between subordinates and leader. It requires leaders to learn the art of selecting right people to do task or projects depending upon the skillset. It helps leaders to concentrate on strategic and planning work while delegating execution part to team members. Delegation not only builds trust but also empowers people which lead to professional development.

CUNIX Inspire understands effective delegation skills paramount for the growth of self as well the teams. And so, we try to coach or train people on this behavioural aspect and try to eliminate barriers in effective delegation through unique way.

Our course coverage:

Why Effective Delegation is required for Leaders
Required Mind-set change when people are promoted as Leaders
Difference between effective delegation and Micro Management
Human Issues like trust, downward Envy which affects effective delegation
How to delegate effectively: Tools and techniques used to delegate

Our offerings:

Effective Delegation Training (1 day) – Gain understanding on effective delegation for first time managers.

Effective Delegation Workshop (2 days) – Learning the art of Effective Delegation with the help of workshops. It includes:

Concept coverage + Role plays + Games + Case Studies+ Presentation+ Discussions

One-to-one Coaching – Identifying individual delegation problems with the help of one to one coaching for any level in the hierarchy. This will focus on behavioural improvement with respect to delegation over the period of time.

Conflict Management

With organizations being part of global village, diverse people are part of single team. Managing such team is more challenging. People have different culture, values, belief system which can lead to frequent disagreement at workplace. Handling such disagreement isn’t an easy job.

Managing disagreement is important as it can lead to disengaged employees and sometimes to the extent of people leaving the organization. This increases attrition and turnover rate which adds cost.

To avoid this situation, manager acts as an important entity. Identifying the conflicts in team and resolving them at the right time can lead to better outcomes. Conflict happens not only because of diverse individuals, teams but also due to improper organizations design, bad leadership, in-effective communication, cultures issues and many more. Knowing the exact cause of conflict can help to resolve it better.

Not all conflicts are considered bad. Conflicts if handled well can lead to positive outcomes like better employee relations, bring creativity and better ideas, enhances commitment and leads to goal achievement.

Our conflict management training and workshops help people to identify that there exists a conflict and providing them with ways to achieve positive outcome from it.Our course coverage:

Identify the Reasons/ Sources of conflict at workplace
Tools and techniques to manage the conflict
Other behavioural aspects that affect conflict and how to resolve them
How to convert Dysfunctional conflict to Functional Conflict

Our offerings:

Conflict Management Training (1 day) – Know about different workplace conflicts and how to resolve them from an expert.
Conflict Management Workshop (2 days) – Learn about different workplace conflicts and techniques to resolve them with the help of conflict resolution workshops. It includes: Concept coverage + Role plays + Real life scenarios + Case Studies+ Discussions
One-to-one Coaching –Identifying the root cause of conflicts and turning them into positive outcomes requires deeper level knowledge on conflicts. One-to-one coaching will focus on behavioural improvements with respect to conflict management over the period of time.

Effective Communication

Communication is considered important for the smooth functioning of the organization. People at workplace communicate with internal and external stakeholders, day in and day out. To be effective, one must know how to communicate. People plan, execute, organize and control various activities daily. It is necessary that right information is passed on to whole organization but is it possible without having effective communication skills?

Effective Communication is an ability to convey the information to another person efficiently. It means that sender should have the ability to pass the right message to receiver and output received should be right. When the communication between people is clear and concise people have positive outcomes like reduced conflicts, increases productivity, more job satisfaction and overall success of the organization.

On the other side, if the communication is not effective and efficient then there can be higher customer dissatisfaction, customer complains, disengaged employees, employee turnover and many more. Though we feel communication is something we all know and master them but there is lot to it.

We, at CUNIX Inspire believe that Communication acts integral for the success of the organization. We believe communication not means passing the information but ability to build rapport with different stakeholders, able to convince or persuade opposite person, knowing the art of listening to understand others better and build relations which can last forever with our effective communications skills programs.

Our programmes consider 3 aspects important for effective communication and those are:

Verbal Communication- Using mindfulness techniques before speaking or writing to different stakeholders.
Non-Verbal Communication- Learn how to match your non-verbal indicators with verbal indicators
Listening skills – Learn the art of listening skills with some of the effective techniques.

Our offerings:

Customised training and workshop solutions on topics like:

Verbal Communication like : Effective sales communication training, Email Etiquettes, Presentation skills, Art of rapport building, persuading communication skills and many more
Non Verbal Communication : Learn about various non-verbal clues to make the communication more effective
Listening skills: Learn about different techniques to improve your listening skills

One to one coaching – We also provide one to one coaching to people for solving their communication challenges; learn and develop effective communication techniques for different situations.

Building high performing teams:

Many people together form an organization. These people are further divided into teams depending upon their specialization. Organizations success depends on these teams performance. So, building a High Performing Teams is must.

High Performing Teams are group of individual with specific roles and complimentary talent who are more committed to achieve the organizations goals and vision. Members of such team have high sense of camaraderie and mutual respect for each other. They have clear understanding of mutual accountability and responsibilities of member towards the team and their individual obligations.

High Performing teams are not only beneficial to the teams and its members but also to the organization. It is said that organizations with high performing teams continuously improve its performance and productivity YOY with lesser rate on employee turnover and attrition.

Some of the elements of building HPT are:

Clear Goals-A well-defined goals for the team and individuals to achieve
Clear Roles-A well-defined roles and responsibilities complementing each member to achieve better output
Open Culture-Building a culture of trust, open communication and informality to build relations
Psychological Safety-An environment where decision are taken with consensus, disagreement, active participation and listening to each other.
Shared leadership-Encouraging shared leadership for different projects on basis of their competencies
Self -Assessment-To improve, self-assessment is must and necessary.

Gaining in depth knowledge on these elements and using specialised tools and techniques one can build high performing teams in the organizations.

Our Offerings:

Training on HPT: We provide training to clients on how to build high performing teams at their organizations
Workshops on HPT: Our workshops make managers ready to build high performing team at their organization. Workshop includes Concept Coverage+ Roles Play+ Scenarios+ Techniques
Consulting Assignments- Our consulting solutions assist clients to build high performing teams for their organization. We provide end to end solutions.

Problem Solving and Decision Making

With the growing disruption in the external environment, there is a quick change required in the organizations. Organizations need to identify the possible challenges/ problems due to change with the ability to make faster decisions. But do all people in organizations able to identify the issues and make right and timely decisions?

Problem Solving and Decision-making are the ability of a person to identify the nature of the problem, find facts according to the situation, assess the options available, and provide the right solution to it. It requires people to evaluate the issues and make decisions converting problems into potential opportunities.

People face innumerable challenges at work; solving it and making decisions at the right time is a must for the organization’s success. It culminates in positive outcomes like increased productivity, reduced lead time, better teamwork, and morale. On the other hand, if people lack efficient problem solving and decision-making skills, it leads to client dissatisfaction, lower employee motivation and performance, and more. For the continuous working of the organization, practical problem solving, and a prompt decision is essential.

CUNIX Inspire takes an opportunity to develop problem-solving and decision-making skills of the people by using various

1. Problem-solving tools and techniques,

2. Sharing guidelines to follow in any problem situation

3. Sharing problem solving and decision-making process with different practical problem situations and

4. How to choose the right decision from the options available

In our sessions, people will experience different problem situations and make the right decision with the help of experts and their creative techniques.

Our offerings:

1. Problem Solving and Decision Making Training (1 day) – Know about different problem solving and decision making techniques.

2. Problem Solving and Decision Making Workshop (2 days) – Learn about problem solving and decision making tools and techniques with our workshops. It includes: Concept coverage + Case Studies +Discussions+ Decision making simulation games

3. One-to-one Coaching – As people go up the ladder, they need to solve difficult problems and need to make complex decisions. This requires people to take help of external person (coach) to facilitate in taking right decision and solve complex problems.

Performance Management System and Goal Setting

For overall organization growth, we measure the performance of organization. Some of the performance indicators we look at is, increase in sales number, revenue, customer satisfaction, market share and many more. Measuring and managing performance of people who make this growth possible is also important. A well implemented performance management system helps to do so.

Performance Management process starts with setting goals of individuals which are aligned to organizational goals, assessing and evaluating it and taking measures to improve performance. It is a continuous process. Process starts with

Setting of goals of organization
Setting team and individual goals
Performing the activities according to the goals
Tracking the performance of people monthly, quarterly and yearly
Evaluating the performance and creating development plans for the people

We, at CUNIX Inspire design and implement customized performance management system at our client place using the blend of people and technology. We offer different techniques and processes for each stage of performance management. Our Performance Management solutions help organizations

Set clear goals and objectives for individuals
To measure performance which is more accurate and efficient
To do succession planning
To create evaluation process which is continuous and not one time
With effective feedback mechanism for improvement

Our Training and Workshop solutions include

Goal Setting techniques- Knowledge about different goal setting techniques and how to implement them
Balanced Scorecard – Introduction to Balanced Scorecard and its components with Successful Company Cases
Develop Feedback Culture – Learn about techniques of Giving and Receiving feedback with developing a culture of feedback.

Our Consulting Solutions include

We provide customised goal setting option to clients
Developing and implementation of Balanced Scorecard as a performance measurement tool.
Assisting companies to develop the culture of Feedback in their organizations.

Executive Coaching

Learning and development has been an integral part of the organizations today. Right from the workers to senior executives all requires developing, improving and refining their skills. Methods and techniques used for it, differs from person to person and level to level of the organization. As people move the ladder, problem of one executive is different from another, and so it requires help from experts like Executive Coach.

Executive Coaching is one to one collaboration of executive with a coach. Coach facilitates executives to identify the problem that acts as a hindrance in their personal and professional life and try to achieve goals as expected. Challenges faced at the executive level are complex and tricky, identifying the root cause of it and solving it requires help of experts. Executive Coaching provides further benefits like:

Improves Productivity – When we know the root cause of executive’s problem then solving it will help to get better results from them.
Individual Development – With Executive Coaching, executives becomes self-aware about the areas of improvement and take actions to improve them which helps to develop their skills, knowledge and abilities
Better decisions- Using different coaching techniques, detailed report on facts and data are made which helps to make better decisions.
Identify behavioural challenges – Executive coaching helps to identify the behavioural changes faced by people and try to solve it with coaching techniques
Manage change initiatives- Organizations might be taking various change initiative in terms of expansion, new strategy, etc which will be difficult for executives to handle, so Executive coaching helps people gain insights and manage the initiative well.

Top Management acts as a back bone of the organization. It is important to take care of the wellbeing of the top management in order to ensure the smooth functioning of the organization. We at CUNIX Inspire understand compelling needs for business growth and provide Executive Coaching solution to keep your back bone strong.

Learning & Development

Home

Insights

What we do

CUNIX INSPIRE Pvt. Ltd.